Terms of Service

TERMS OF SERVICE

Last Updated: Aug 24, 2026

OVERVIEW

This website is operated by Citylux. Throughout the site, the terms “we”, “us”, and “our” refer to Citylux. Citylux offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing a leather jacket from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, shoppers, customers, merchants, and contributors of content within the United States.

1. ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. GENERAL CONDITIONS & POLICY INTEGRATION

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transmission over networks via secure, PCI-compliant gateways (Stripe and PayPal).

Integration of Operational Policies:

Your use of our Service is also governed by our standalone operational policies, which are incorporated into these Terms by reference:

  • Shipping Policy: Governing cutoff times (5:00 PM GMT-10:00), handling times (3–4 business days), transit times (5–8 business days), and our Free Shipping on all domestic orders.
  • Return and Refund Policy: Governing our 30-day return window, non-exchanges policy, zero restocking fees, and defective/change of mind responsibility rules.
  • Privacy Policy: Governing data usage, SSL protection, and mobile number protection.

3. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without prior notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. All pricing is strictly displayed and processed in United States Dollars (USD – $). We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

4. PRODUCTS AND SERVICES (ACCURACY OF DISPLAY)

Certain products, such as our high-quality leather jackets, are available exclusively online through the website. We have made every effort to display as accurately as possible the colors, textures, and images of our products. However, as natural leather varies slightly and computer display settings differ, we cannot guarantee that your monitor’s display of any color will be 100% exact.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction within the United States.

5. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order. In the event that we make a change to or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided at checkout. You agree to provide current, complete, and accurate purchase and account information for all orders placed at Citylux.

6. THIRD-PARTY LINKS & INTEGRATIONS

Certain content, products, and services available via our Service may include materials from verified third parties. Third-party links on this site may direct you to external websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and will not have any liability for third-party materials or websites.

7. USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you submit specific entries, product reviews, feedback, or creative ideas to us, whether online, by email, or by mail, you agree that we may, at any time, edit, copy, publish, distribute, and otherwise use any comments forwarded to us without restriction. We are under no obligation to maintain comments in confidence or pay compensation for any submissions.

8. ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, transit times, and product availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to update information or cancel orders if any information is inaccurate at any time without prior notice (including after an order has been submitted).

9. PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:

  • (a) For any unlawful purpose;
  • (b) To solicit others to perform or participate in unlawful acts;
  • (c) To violate any international, federal, or state regulations, laws, or local ordinances;
  • (d) To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  • (e) To submit false, misleading, or fraudulent order details.

10. LIMITATION OF LIABILITY & DISCLAIMER OF WARRANTIES

We do not guarantee or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Citylux, our directors, officers, employees, or logistics partners be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of any of the service or products procured using the service.

11. GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Hawaii, United States, without regard to conflict of law principles.

Contact Information

Questions regarding the Terms of Service or order operational practices should be sent to us using our official contact details:


Business Name: Citylux

Business Email: support@citylux.shop

Business Hours: Monday To Friday (9:00 AM – 5:00 PM)

Business Address: 1860 Ala Moana Blvd, Honolulu Hawaii 96815, United States