Shipping Policy

At citylux.shop, we are committed to delivering your orders quickly and transparently. We ship exclusively within the United States. Please review our shipping terms below:

  • Shipping Cost: We charge a Flat Rate of $15.00 for all orders within the USA. This covers secure packaging and tracked delivery to your doorstep.

  • Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York). Orders placed after this time will be processed the following business day.

  • Handling Time (Processing): It takes us 1-3 business days (Monday to Friday) to prepare, pack, and hand over your order to the carrier.

  • Transit Time (Shipping): Once dispatched, your order will take 5-8 business days (Monday to Friday) to reach your destination.

  • Total Delivery Time: You can expect your package within 6-11 business days from the date of purchase.

  • Tracking: Once your order is shipped, you will receive an email with a tracking number so you can monitor your delivery in real-time.

Business Address: 2209 Parmele St, Rockford, IL 61104, USA Email: modbags792@gmail.com