Payment Policy

PAYMENT POLICY

Effective Date: Aug 24, 2026

Welcome to Citylux. We are committed to providing a secure, transparent, and compliant payment environment for all our customers. This Billing Terms and Conditions policy outlines our payment procedures, security protocols, and accepted payment methods to ensure you can shop for our high-quality leather jackets with complete peace of mind.

1. ACCEPTED PAYMENT METHODS & FOOTER DISPLAY

To ensure a convenient and safe checkout experience for our United States customers, Citylux accepts the following secure forms of payment:

Credit/Debit Cards:

  • Visa
  • Mastercard
  • American Express
  • Discover (via Stripe)

Digital Wallets & Alternative Payments:

  • PayPal
  • Apple Pay

Footer Transparency Note: For full transparency, all authorized payment logos are explicitly displayed in the footer of our website. The payment logos shown in the footer directly correspond to the actual payment options available at checkout.

All transactions on Citylux are processed exclusively in United States Dollars (USD – $).

2. PAYMENT COLLECTION & PROCESS

  • Payment is collected in full at the time of checkout. Once you complete your order, your chosen payment method will be authorized and charged for the total order amount.
  • An automated order confirmation email containing your receipt and order summary will be sent immediately to the email address provided during checkout.
  • If your payment is declined, your order will not be processed. Please ensure that your billing address matches the exact details on file with your financial institution.

3. TOTAL PRICE TRANSPARENCY (NO HIDDEN FEES)

At Citylux, we maintain a strict policy of pricing integrity. The final amount displayed on the checkout page before payment is the exact amount you will be charged. Our total price calculation includes:

  • Product Price: The listed price of the selected leather jacket(s).
  • Shipping Charges: We offer Free Shipping on all domestic orders within the United States.
  • Sales Tax: Applicable local sales taxes are calculated based on your destination address and shown clearly before payment completion.

We charge no hidden administrative fees, no restocking fees, and no handling surcharges. What you see at final checkout is the exact total billed to your card.

4. PAYMENT SECURITY & PCI COMPLIANCE

The security of your financial data is our highest priority:

  • SSL Encryption: Our website utilizes standard Secure Sockets Layer (SSL) technology to encrypt all personal, billing, and checkout details during transmission.
  • PCI DSS Compliance: We strictly adhere to the Payment Card Industry Data Security Standard (PCI DSS). All credit card data processing is routed through certified tier-1 payment infrastructure to ensure complete safety.

5. DATA PRIVACY & STORAGE

Citylux does not store or process your full credit card numbers, CVV security codes, or account passwords on our servers. All sensitive financial data is processed securely through our PCI-compliant third-party providers (Stripe and PayPal). We only retain standard transaction identifiers (such as the billing address, contact information, and order history) necessary to fulfill your order and handle support queries.

6. FRAUD PREVENTION & ORDER VERIFICATION

To protect our customers and our storefront against illegal transactions, all orders undergo security audits. Citylux reserves the right to request identity verification or cancel any order that triggers security alerts or fails fraud prevention screening. If an order is canceled for security reasons, the full authorized amount will be refunded to the original payment method immediately.

Contact Information

If you have any questions or require clarification regarding our Payment Policy or billing practices, please contact our support team using our verified details:


Business Name: Citylux

Business Email: support@citylux.shop

Business Hours: Monday To Friday (9:00 AM – 5:00 PM)

Business Address: 1860 Ala Moana Blvd, Honolulu Hawaii 96815, United States